Ideas

Welcome to the CentralReach Ideas Portal. The future of CentralReach starts here.

56 Vote

Save as Draft feature for Central Reach Messages

I rely heavily on saving my draft emails as sometimes I need to come back and add information later. Right now I have to save it as a draft in my work email outside of Central Reach and then transfer the information over after it is completed. If ...

Created 24 Jul 08:04pm

Practice Management / Messages

21
36 Vote

Message Thread Merge

Its overwhelming to have replies to emails show up as new emails. Is there a way to have that original email just turn into an email thread with all responses on the same email link, instead of having a new email show up? Our staff are deterred fr...

Created 8 Dec 01:12am

Practice Management / Messages

8
38 Vote

Request to clear new notification icon for CR notifications

When CR posts a notification we see a (1) next to my account name on the top right. Even if you've read the notification it still shows up as new on the top right. We would like CR to mark this as read, just like other notifications.We could even ...

Created 23 Jan 04:51pm

Practice Management / Messages

4
38 Vote

Ability to group messages/chains together

Right now it can be tricky to navigate messages with multiple parties. They are not grouped together, so it is hard to see if someone else already took care of it or responded.

Created 2 Dec 07:56pm

Practice Management / Messages

3
27 Vote

Organization Bulletin Board for company notices

It would be really great if we can have the ability to post company wide information/notices on all employee's dashboards like a bulletin board.

Created 5 Jan 09:17pm

Practice Management / Messages / Dashboard

0
21 Vote

Give more formatting options when creating a message

It would be great to add some extra formatting options for creating messages. It is limited currently.

Created 24 Aug 08:48pm

Practice Management / Messages

1
17 Vote

Ability to forward attachments directly rather than having to download the attachment and then re-upload it.

It was previously the case that we could forward messages with attachments. Now, CR requires that we download the attachment and then re-upload the attachment.

Created 2 Jan 09:40pm

Practice Management / Messages

0
21 Vote

Instant Messenger

We should be able to see the staff who are on the computer and have a pop up where we can type to them back and forth the same time they are on.

Created 5 Apr 08:51pm

Practice Management / Messages

0 Planned
15 Vote

Allow for quick group chat in Reach Me (i.e., "contact groups" like you'd set up in google contacts) to start a conversation by entering a group's contact label.

For example, to start a group chat on Reach Me with all schedulers, having the ability to type in their contact label (e.g., scheduler) rather than type each person's name in individually.

Created 4 May 05:17pm

Practice Management / Messages

0
21 Vote

Option to email invoice from system

Families have been asking for invoices to be emailed. This currently requires downloading the invoice, saving to computer, and then emailing the family. Emailing directly from the system would be much faster. Other systems, such as Quickbooks, ...

Created 29 Mar 04:05pm

Practice Management / Messages / Billing

1